CONTACT:

We're here to help, please feel free to get in touch with us.


We offer email/FB Messenger/Inbox customer service . If you
have any questions or issues, please send us a mail or drop a DM via FB


we will reply within 48 business Hrs.

EMAIL:

hellofatimaofficial@gmail.com (We'll get back within 48hours max, All day of the week.)

Company name: METAVERSE(UK)IMPORT & EXPORT CO.,LIMITED

Registration number: 14505192

Address: 55Upper Ground, UNIT 1804 SOUTH BANK TOWER, London, SE1 9EY, United Kingdom (This is not a returning address)

Branch Office: Jiangsu Matavis Textile Technology Co., Ltd.
Branch Address:5th Floor, Building 7, No. 8, Yuzhou Road, Qianzhou Street, Huishan District, Wuxi City (This is not a returning address)

TIPS:

> Please ensure that you enter your email address correctly when checking out or creating an account and we recommend that you contact us with your sign-up e-mail or the e-mail you used to complete your order.

> It's not good enough, but have to say that exchanges/Returns will not be accepted without having previously contacted our customer service team.

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